For What It's Worth...

I made it through Thanksgiving, and I am surving the LONG job hunt.

My sweetie had another phone interview today (Portland, Oregon) and he has a face-to-face interview tomorrow. Now, that would be nice, for him to get a new job and us NOT have to move. But, we are generally not so lucky.

ENTERPRISE RENT-A-CAR totally MESSED UP our Thanksgiving weekend car rental and I did not get to spend but a couple of hours with my mother. That was a total disappointment. This is the SECOND time that I have had a reservation confirmation code from them and they have NOT had a vehicle available for me at the appointed time.

I will NEVER attempt to rent a car from them ever again. So, if you want to know how I REALLY feel about them, feel free to ask.

The same thing is going on with me and DELL computers. I purchased a new XPS laptop computer from DELL back in June of this year.

I am on my fifth or sixth (YES - 5th or 6th) new unit since the original purchase. And, all of the computer exchanges that I have made have all been for pretty severe hardware issues. DIMMS that were scratched, optical drives not recognized, pointers going crazy and traveling all across the screen for no reason what-so-ever. I could go on and on....but, who really cares. Certainly not DELL, who will lose no money what-so-ever due to the fact that their service department is pretty much a joke.

Oh, and as an XPS owner I am supposed to have my own direct 800 number (for XPS support). Well, I call the XPS 800 number and I give the nice little recording my "express service code" and you know what happens? Every! Single! Time! I am routed to the Inspiron Department. And, although they are very nice about believing that I am a daft woman, they cannot help me as my computer is NOT an Inspiron. So, they are always transferring me to the XPS department.

I had to actually argue with a tech for a half an hour - A FREAKIN' HALF AN HOUR to finally get her to understand that I was not just dialing the phone incorrectly. Like I'm stupid or something. No, just crazily insane with anger, but dialing a phone number is something that I can actually manage.

Finally, today I was able to talk to a supervisor who understood when I started talking about routing systems for incoming callers. Maybe, finally, something MIGHT actually get done about the whole debacle.